Hire an Operations Manager who makes the whole machine run

A great Operations Manager in ecommerce is the connective tissue between every part of the business. They make things work smoothly so the revenue-generating teams can focus on growth.

About this role

Operations Managers in ecommerce oversee the systems, processes, and people that keep the business running — logistics, fulfilment, technology operations, customer service, and often the vendor and supplier relationships that support them. In smaller ecommerce businesses, the Operations Manager may own all of this. In larger ones, they may lead a team of specialists across each function.Revere Recruitment places operations talent at all levels across ecommerce businesses throughout Australia.


Roles we place

  • Operations Manager

  • Senior Operations Manager

  • Head of Operations

  • COO

  • Ecommerce Operations Manager

  • Director of Operations

  • Business Operations Manager


Key skills to look for

Process improvement

Identifies inefficiencies, designs better systems, and implements change. Lean or Six Sigma experience is a plus but not essential — a continuous improvement mindset is.

Cross-functional leadership

Operations Managers work across every team. They need to be credible with and influential across tech, marketing, warehouse, and customer service.

Financial acumen

Comfortable with P&L, OPEX budgeting, and unit economics. Can model the cost impact of operational decisions.

Technology & systems

Comfortable evaluating and implementing operational technology — OMS, ERP, WMS, and the integration layer that connects them.

Supplier & vendor management

Experience managing 3PLs, fulfilment partners, carriers, and technology vendors. Contract negotiation and SLA management.

Data-driven decision making

Uses data to prioritise, diagnose problems, and measure the impact of changes. Comfortable building and presenting operational reporting.

2026 Salary Guide

These figures are from Revere Recruitment's 2026 Ecommerce Salary Guide. Figures represent base salary.

What Clients Say

Emily is a lovely recruiter. She really listens to what you’re looking for! The post-places gift is beautiful too.
— Kate Tyson - Head of performance

Frequently Asked Questions

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